When it’s not a good day, often the most challenging thing to do is get out of bed to go and meet your Recovery Coach in person for a session. That’s why we’re going to continue offering our version of telehealth, called Virtual Recovery Coaching, so you can access support from the comfort of home, when you need it most.
What is Telehealth?
Typically associated with your GP, telehealth is any consultation that happens via the phone or online (including SMS, email and video chat). It’s a flexible approach to delivering support that’s covered by Medicare for a range of different appointments, including check-ups, diagnosis and mental health.
During the COVID-19 pandemic, telehealth became a vital service for both those who needed medical care – as restrictions meant we couldn’t meet face-to-face – and those who couldn’t, because of where they lived, access in-person only support.
Its popularity has continued as many Australians enjoyed the convenience of the approach, allowing them to take their appointment at home, reducing wait times and some of the stress usually associated with getting to and from a doctor’s office.
What are the benefits of Virtual Recovery Coaching?
Our approach to telehealth at One Good* Day mirrors our overall mission to support people with a psychosocial disability to access NDIS services on their recovery journey. That won’t change with Virtual Recovery Coaching.
Here are some of the benefits we’ve already seen in offering this as a way to connect:
- While for some it can replace in-person support, Virtual Recovery Coaching can also augment supports already in place for those times when meeting in person aren’t feasible (for whatever reason)
- Our clients save time and money on transport as there’s no travel time before and after a session
- There’s a great access to care, especially for regional or remote communities
- The continuity and quality of support is improved, especially in between sessions
- Someone with complex mental health conditions can opt to receive support via text or email if a video or phone call feels too overwhelming.
How does Virtual Recovery Coaching work?
When you work with a One Good* Day Recovery Coach, you are in the driver’s seat. Offering Virtual Recovery Coaching as an extension of in-person support gives you more options and flexibility in when and how you’d like to interact.
This can change over time, too, as your needs change. As you work through your Wellness Recovery Action Plan (WRAP), you may find that one or two ways of working gets you closer to your goals. Virtual Recovery Coaching can give you the space you need to feel empowered, while also safe in the knowledge that there’s always someone there at the other end of the line.
Flexible, hybrid support is only a few clicks away
Looking for an NDIS Recovery Coach or think you might be eligible for NDIS funding? Take the first step and we’ll get you underway with a free, no-obligation NDIS application. Our team all have lived experience in mental health and are here to support you, every step of the way.