OUR
TEAM
We are committed to you. We use a team approach to ensure that our Psychosocial Recovery Coaches are there at the right time with the right skills.
Our team comes from a background of lived and learned experience. That means we are always professional but we have an understanding that runs deep. We’ve been there. We get it.
As well as hearing your specific requirements, our team of coaches has an understanding of NDIS planning and mental health. We’re essentially your very own cheer squad, advocates, guides, and motivation managers. We believe in you.
Lisa (she/her)
Branch Executive
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Lisa has loads of experience at a senior management level for service delivery organisations. She draws on her own experience and passion for inclusive communities to deliver outstanding services to the people we support.
Jarrett (he/him)
Recovery Coach
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I have a postgraduate qualification in counselling from Swinburne University, allowing me to build trusting relationships with clients that are based on a professional code of ethics. I also bring with me 2 years of experience as an NDIS Psychosocial Recovery Coach with One Good* Day.
My approach to Recovery Coaching is founded upon a holistic approach which looks at the whole person. From there, I support clients to achieve their goals by tailoring and linking them with the right providers, services and supports based on their unique circumstances, needs, and preferences. Choice and control are at the heart of this process, in line with the principles of recovery-oriented practice.
I enjoy anything involving physical activity and sunshine, and can be found participating in a range of hobbies including going to the gym, bouldering, and scenic hikes with my Maltese x Shih Tzu named ‘’Fluffy’’! My favourite quote is ‘’love yourself more on your bad days’’.
Sam (he/him)
Co-Founder
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Sam Crinall has been working in mental health and human services for over 15 years. From working in front-line service delivery roles, leading operational teams, and holding senior executive positions – including for the National Disability Insurance Agency (NDIA). His passion is contributing to building more inclusive communities and providing quality services for people with ongoing support needs.
Sam is a co-founder at OG*D (along with Kollen). Sam has oversight of Tools, Rules and Treasury.
Zac (he/him)
Senior Recovery Coach
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Facing and overcoming my own personal mental health battles, I wanted to turn those negative situations into positive one’s, by helping others overcome their own struggles.
I always had a great passion for helping people in recovery, so when I saw the philosophies that One Good* Day stood for, I knew our goals aligned.
I would characterise myself as a very passionate, hard working and caring individual who has always wore my heart on my sleeve and will go above and beyond for the people I care about.
Ritamaree (she/her)
Senior Recovery Coach
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I have a background working as a disability Support Worker and Specialist Support Coordinator. I also hold a Social Work qualification having worked in the Homelessness and Aged Care sector. I enjoy working from a person-centred approach with individuals with psychosocial disabilities and helping them to achieve their goals.
For me, Recovery Coaching is about working together with someone on their own personal journey and valuing that each person’s journey is unique. Whilst working from a non-judgemental strength based approached in order to help each individual achieve their goals.
I am a caring, passionate, and spiritual person. I have a love for animals and am happiest when surrounded by my family and friends. I enjoy reading and practicing mindfulness in my spare time.
Dylan (they/them)
Recovery Coach
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I am a late diagnosed autistic-ADHDer living with anxiety. My own mental health journey has given me the strong urge to change career paths back in 2019 and decided to dive back into studies and successfully completed my Counselling Degree. During my studies I volunteered at the Anxiety Recovery Centre of Victoria for two years as Helpline Support and Support Group Facilitator.
I am a part of the rainbow family and am very driven to advocate for minority groups. Before I started my journey at One Good* Day as Recovery Coach at the start of 2023, I worked as a Disability Support Worker focusing on Mental Health Support for NDIS participants.
I am curious about people’s stories and individual journeys; I want to assist people to feel seen, heard and understood. By providing a non-judgemental, person-centred approach to my work, I will be able to build great rapport and ultimately connect my participants with the right supports.
My love for sighthounds has led to my couch now being stacked with three inseparable and most adorable whippets. Animals, nature and the gym are my top three essentials of my mental health recovery plan.
Megan (she/her)
Recovery Coach
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I have spent many years working in a mental health hospital in my role as a Pathology Collector. This inspired me to complete further study. I hold a dual qualification in Mental Health and Peer work.
I am passionate about creating a positive environment for clients where they feel safe and respected. I bring a holistic approach to Recovery Coaching which has been beneficial for me in my own recovery journey.
My own lived and learned experience has taught me to slow-down and not overcomplicate my life with unnecessary distractions. I take care of myself physically and mentally by creating healthy habits and routines which help to ease my anxiety and depression. Some of my favourite past-times are yoga, reading, quality time with family and friends, and being active outdoors.
Jake (he/him)
Senior Recovery Coach
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I have completed my Bachelor’s degree in Psychology, and have spent a number of years working in a similar role, supporting and empowering people and children with physical, mental and social disabilities in their day to day lives.
As a Recovery Coach for One Good* Day, I bring a positive, non-judgemental attitude and a coaching focus on client’s strengths, as every individual possesses their own unique skillsets in life, many of which they may not even realise they have! I am patient in my approach to coaching, and recognise that much like Rome not being built in a day, holistic mental health recovery cannot be achieved in a single day!
“You have power over your mind – not outside events. Realise this, and you will find strength”- Marcus Aurelius
Emma (she/her)
Recovery Coach
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After studying a Certificate III and Diploma in Community Services Work, I have been working in the disability industry and psychosocial support services for the last 5 years.
I am passionate about creating a positive influence with a client-centred, strengths based, holistic approach, built on trust and respect.
A famous philosopher once said: “We have two ears and one mouth so that we can listen as much as we speak”. Everyone has a different story to be heard and I enjoy supporting others to write the next chapter in their life.
With a combination of learned and lived experience and understanding of the importance of self-discovery and finding meaning in your life. For me, mindfulness practices and being out in nature helps me to feel connected and stay grounded.
Cat (she/her)
Recovery Coach
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I completed my Social Work degree in 2003. Since then I have worked in the Mental Health field in various support and leadership roles. More recently I have been raising my 3 young children and have completed a Master’s degree in Social Work.
As a Recovery Coach working for One Good* Day it is important to build trusting and respectful relationships with clients. I believe a holistic approach needs to be taken when working with and advocating for individuals as every recovery journey is unique.
I love spending time with family and friends. I also love taking my kids on new experiences and spending time in nature.
Bree (she/her)
Senior Recovery Coach
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From the public to private sector including hospitals and not for profit organisations, I have a lifetime of experience in both the mental health and disability sector and have recently returned to university to complete my Bachelor of Counselling.
I truly consider it a privilege to walk alongside people to support them to reach their goals no matter how big or small. I am an advocate for reflective practice to ensure continued growth for not only my clients but for myself and truly believe in the concept that recovery starts with just ‘One Good day’ whatever that may look like to you.
I am a creative person who sometimes has spontaneous ‘I must paint the house’ days where I will decide the walls needs to be an entirely different colour. I am an appreciator of all kinds of music, love to get into the garden and walking my dog in the sunshine.
Anthony (he/him)
Senior Recovery Coach
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Having recently completed my Certificate 4 in Mental Health I am here to guide you on your new path to recovery.
I love cooking, especially sweets and cakes. As a pastry chef for over 10 years, I have made and created all sorts of sweets and desserts from savoury to sweet. On top of that, I enjoy travelling and enjoy watching a good movie now and again.
Transitioning from hospitality to Recovery Coaching is a huge life changer for me and I couldn’t be happier to embark on my new journey with One Good* Day. I am kind and empathetic person who listens to peoples problems. I will always make time to sit by someone’s side and listen to others when they need someone to speak to.
Encouraging a person’s strengths and illustrating to clients that there is always a pathway for each and every person to walk on has always been there. The challenge for each person is to follow that path and know that they have the support there if they ever stray away from it.
Strider (he/him)
Recovery Coach
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After recently beginning to work in community mental health, and completing my Cert IV in Mental Health & Psychosocial Recovery Coaching course, I am excited for this next chapter of my life.
I believe my lived experience with recovery will provide a unique perspective and understanding of the challenges that clients may face, whilst also serving as a source of inspiration and hope.
With my dedication to helping others and my commitment to ongoing learning and growth, I believe I have the potential to make a significant and positive impact in the lives of those navigating the often-challenging road to recovery.
I have travelled extensively, mountaineering across Alaska, Iceland, Patagonia, Himayalas, Atlas and Caucasus mountain ranges. I love to experience different cultures, and appreciate the diverse flora and fauna around the world. In more recent times I have moved to Melbourne to pursue my love of music and arts. I run a record label, an annual music festival and am passionate about ambient and experimental music.
Guy (he/him)
Recovery Coach
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I have been a youth worker facilitating activity camps for young persons. Following various roles in community support programs my journey involved disability/ mental health advocacy & support.
One Good* Day allows me to nurture a belief in Recovery Coaching with values and beliefs including: empathy, choice, freedom to dream, encouragement, inclusiveness and growing together.
I’m a dad with 2 boys and 2 bunny rabbits and a guitar. I love community/ family-based events. I like to learn and grow alongside people and through adversity challenge stigmas and enjoy fun experiences in life.
Beck (she/her)
Senior Recovery Coach
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I have 20 years experience in both aged/disability care and have experience with supporting family members as well as clients who suffer with Mental health issues.
I have experience in Homelessness, Drug and Alcohol as well as Mental Health. My hands on experience brings great passion to empower people to overcome their best life.
I have great empathy and desire to help others overcome struggles due to their mental health by adovcating their needs and wants.
As an individual I enjoy helping others in and around my community, lending a helping hand. Self love and care is important to me, I do this by spending time with family and friends, watching movies or going for massage. My favourite quote is something I find I say to myself a lot as well as others around me:
Ability: is what you are capable of doing. Motivation: Determines what you do, Attitude: Determines how well you do it -if you, Believe in yourself, Anything is Possible…..
Caitlin (she/her/they)
Recovery Coach
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I’m currently studying a Bachelor of Social Work, with the aim to become mental health accredited and specialise in support for neurodivergent people. Prior to working at OG*D, I worked as a receptionist in a psychology practice, which gave me a lot of experience navigating the NDIS and coordinating with supports.
I believe that recovery looks different for everyone, and I value creating a supportive, respectful, and collaborative environment where people feel in control of their own journey. My approach is strengths-based, compassionate, and focused on what makes each person uniquely “them”.
I was diagnosed with ADHD in my 20’s, which may explain why I would struggle to list all of my hobbies on one page! Aside from mental health, I am passionate about music, animals, games (including the video, board, and sports categories), reading, and anything else that captures my attention at a given time.
Sophie (she/her)
Senior Recovery Coach
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I am currently completing my Masters of Counselling at University of Canberra in the pursuit of a career change! I was previously in Media but went back to uni to re-skill! I was previously a Medical Administrator at a busy Psychiatry and Psychology practice in the height of the COVID-19 pandemic. I am a regular volunteer with organisations such as Orange Sky and WAGEC and have a passion for helping people with psychosocial disabilities.
As a member of the One Good* Day team, I believe in the power of genuine connections and relationships to foster fulfillment. My approach as a Recovery Coach will be grounded in humor, humility, and empathy, creating an environment where individuals feel valued and supported on their unique journeys to recovery. As a member of the One Good* Day team, my lived experience with family members facing major depression deepens my understanding of the challenges many individuals encounter.
I love to sing! And I have taught myself piano and guitar… Very sorry to my neighbors for all the practice! A favourite quote of mine… “We are all in the gutter, but some of us are looking at the stars” by Oscar Wilde. I am a big Harry Potter nerd, and have been since I was little! I have probably read the books over 20 times!
Anastasia
Recovery Coach
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Prior to working at One Good* Day, I worked for 5 years as both a disability and mental health Support Worker. This experience has helped me develop a deep insight into the challenges people face when managing mental health and disability, which has helped me to connect more authentically with my clients.
To me, being a Recovery Coach means walking alongside individuals as they rebuild confidence, find purpose and develop resilience. Viewing each person’s journey as unique helps me maintain the perspective that I’m not “fixing” anyone but rather believing in their strengths and supporting them to achieve meaningful goals and take control of their own growth. With each client, I strive to listen, ask thoughtful questions, take on feedback, and celebrate progress – reminding people that recovery is possible in their own way and at their own pace.
I’m an active, outdoors-loving person who enjoys coastal walks, bushwalks, and days at the beach. I love spending time with friends and family, playing sport, and rarely miss the opportunity for a live sports game or music gig.
Rebecca (she/her)
Recovery Coach
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Over the past years I have completed my Bachelor’s degree in Psychology and worked as a Support Worker. This experience has led me to work with many individuals from different walks of life to help them reach fulfillment. My career has so far taught me the importance of teamwork and solid communication in order to provide good support.
As a Recovery Coach, I am a part of clients’ support system and find that extremely rewarding. I come with lived experience that helps me understand, empathise, be patient and passionate about clients. I firmly believe in a holistic approach and love the uniqueness of humans. The name of One Good* Day resonates with me because I personally understand that everyday is different and we sometimes have bad ones. However, setbacks are allowed in recovery and I will do my best to help you get through these days!
Despite my mental setbacks in life I have found hobbies in many creative ways. I am an avid tennis fan (formerly played for my local team), 3D puzzle enthusiast and documentary watcher (basically any genre). I can find enjoyment being both indoors and outdoors. I especially love music (particularly rock and 80’s) and do not go a day without listening to it. Music has been a fundamental part in providing joy to my daily life. A quote that I find helpful to tell myself or to others is “I need you to love me a little louder today.”
Matt
Senior Recovery Coach
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Matt is a highly experienced, Senior Recovery Coach, working in the mental health and housing sector for several years. Matt always ensures that he brings his best self to the role every day to support clients with their recovery journey. Matt brings a warm and gentle approach when supporting clients. His compassion and empathy create a safe environment where clients feel truly understood and valued.
With a holistic approach, Matt walks alongside each individual, listening and seeking to understand who they are, and their needs, while also sharing laughter and light-hearted moments. Matt shows great leadership and is able to leverage his network to find a range of options and possibilities for clients.
You can find Matt spending time with his family at the Zoo. Matt is a keen gardener, and enjoys checking out an upcoming brewery!
Charlotte
Recovery Coach
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I have had years working as a Mental Health Support Worker in both Residential and Community settings. I aim to support peoples life skills and goals to live more independently, moving away from institutionalisation.
Having a person-centred approach, putting tools in place for more good days than bad. Not only are we here to advocate, we are also here to encourge, build rapport, never to judge.
Life experiences have shaped me. My sister experienced clinical mental illness. I may have developed a deeper internal empathy for people and families from my personal past. My ten loves are; family, friends, animals, nature, Music, TV, Library, caring, food and fitness.
Kelsey (she/her)
Recovery Coach
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I come from a background in health and wellness, and at the core of it always is my passion to connect with people. I started my journey many years ago working in youth support and coordination and this is where my journey began. From there I moved into healthcare for many years, and from this I gained a lot of knowledge about the power of human connection. Over the years I have developed valuable lived and learned experience. My own journey vs learned skills from my Diploma in Mental Health have both given me the solid foundation to support and understand in this industry as best as I can.
I believe in the power of connection. When humans connect we build a bond, we start to flourish, we grow together and can move mountains. OG*D believes in the power of connection, and with that connection comes the good days, the little and the big steps that we can achieve together.
Movement has always been my medicine. Its gotten me through many big ups and downs in life, and I try and find a bit of movement in my day no matter what. I am a Pilates teacher on the side, and enjoy yoga and meditation.
Emma (she/her)
Recovery Coach
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I have worked in the community and in a hospital setting for over 15 years with adults and children in the disability sector. My most recent role since completing my Certificate 4 in Mental Health has been working with clients who need psychosocial support.
I really enjoy and am passionate about helping clients to achieve their goals, by listening and been supportive and creating a safe space for clients to be able to trust and build a rapport with me and be supportive in their recovery journey.
I have my own lived experience when I was a young adult, and this has taught me to be very understanding of others. I like to keep myself busy with my family and I take part in Cardio tennis once a week and have a very active dog that keeps me fit doing plenty of walks.
Mark (he/him)
Recovery Coach
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I’m a Bsc(Hons) Psychology graduate who has two years working as a Mental Health Support Worker within the NDIS. I’ve also spent fifteen years working in the Hospitality sector, so I have extensive experience in connecting with people from all walks of life.
With a psychology background and two years as a Mental Health Support Worker,I’m passionate about walking beside people on their recovery journey – offering support, connection and celebrating progress, one good day at a time.
My whole life long I’ve lived and breathed music and had a passion for the human experience. I believe in redemption stories, I have a love of cooking, sports in general books, shared human connection and living without fear.
Mia (she/her)
Recovery Coach
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I come from a background in Allied Health Assistance, supporting people with disability and psychosocial support needs to build independence and work towards meaningful goals. My experience within the NDIS has given me a strong understanding of person-centred support and the importance of meeting people where they are. Through my experience, I’ve learned how important it is to listen, build trust and recognise that everyone’s journey and idea of progress looks different.
To me, being a Recovery Coach is about working alongside people to discover what a good day looks like for them and supporting them to build towards it in a way that feels achievable and meaningful. I value genuine connection, choice and celebrating progress, and I’m excited to bring this approach to the One Good* Day team. Through my experience, I’ve learned how important it is to listen, build trust and recognise that everyone’s journey and idea of progress looks different.
Outside of work, I love getting outdoors, camping, travelling and spending time with my dogs – I’m always up for an adventure or exploring somewhere new.
Family and friends are a huge part of my life, and I love spending quality time with the people closest to me and making memories together. I’m someone who loves having a laugh, finding joy in the little things and bringing positive energy to the people around me.
Nichole (she/her)
Recovery Coach
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I bring both professional and lived experience supporting people with mental health challenges, psychosocial disabilities and complex needs. My background includes a Certificate IV in Disability and experience in participant support, advocacy, service coordination and connecting people with appropriate supports. My lived experience supporting a close family member with mental health challenges has helped me develop empathy, patience and a genuine understanding of the importance of compassionate, non-judgemental support.
I believe recovery looks different for everyone, and I want to support people to feel heard, respected and understood. My approach is person-centred and recovery-focused, building trusting relationships while encouraging choice, independence, confidence and meaningful goals. I value teamwork, honesty, compassion and learning. I’m excited to be part of a team that helps people recognise their strengths and work towards a life that is meaningful to them.
I’m a down-to-earth person who values family, kindness and the little things that make life meaningful. I believe everyone deserves to feel accepted, supported and hopeful about their future, no matter what challenges they have faced.
Kollen (he/him)
Co-Founder
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Kollen has decades of leadership and education experience and is now known for building effective, modern service organisations under the National Disability Insurance Scheme (NDIS). Kollen’s passion is to create empowering places to work because he knows these environments attract the best people and lead to the best outcomes for clients. Respect, trust, accountability, and walking alongside people on their own journey are central to his approach.
Kollen is a co-founder at OG*D (along with Sam). Kollen has oversight of Direction, Connection and Culture.
Yumiko (she/her)
Recovery Coach
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After completing Diploma of Community Services, I worked as a mental health Support Worker for over 13 years. While working full-time, I completed Master of Social Work at QUT.
With both learnt and lived experience of mental health, I can provide a client-centred and holistic approach and help individuals navigate their own recovery journey.
In my spare time, I love to spend my time with family and my fluffy doggies.
John (he/him)
Recovery Coach
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I decided to study mental health during Covid and I got my diploma of counselling. I’ve spent the past two years working as an independent mental health Support Worker, and before this I was an international music tour manager.
I believe recovery is an ongoing process, I have lived experience and sharing that with others in need helps me in my own recovery. In a system that can so often feel is set up against us, I strive to be a person that helps people navigate these changes in an impactful way. It all starts with one good day.
I am a musician, a visual artist, and a writer. Music has shaped my life in a very meaningful way. I work best with the most marginalised members of society. LGBTQIA+++ at a minimum.
Kira R (she/her)
Senior Recovery Coach
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I have worked in the community services sector in environments such a women’s AOD Rehabilitation program, aged care and most recently worked in disability services sector for 21 months. I was a Local Area Coordinator for 14 months prior to that I was the office coordinator.
I view a non-judgemental, empathetic and strength building approach for individuals whose daily life is impacted by psychosocial conditions. As a person-centred support with ambitions to help individuals work towards their personal goals and help enhance inner strength and resilience in those I work with.
I have faced mental health difficulties throughout my life, and I have ample understanding on the impacts it has on a daily basis. My favourite quote “there is always light at the end of the tunnel”. I do have some understanding on possible impacts on daily life and can provide knowledge with personal experiences. The past 6 years I have participated in The Push-Up challenge to help raise awareness and reduce the stigma around mental health. In my personal time I play with my cat Wednesday, socialise with my friends, binge-watching series, be active and playing sports.
Emma B (she/her)
Recovery Coach
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I completed a bachelor’s degree in psychology at Deakin University. I have been working in the NDIS space as a mental health support worker and Psychosocial Recovery Coach for the past 4 years. I am excited to start my new journey with One Good* Day!
As your Recovery Coach I will treat you with respect, empathy and kindness to best help you work towards your goals.
In my spare time I enjoy reading, gardening, travelling, and spending time with friends and family.
Manjula
Recovery Coach
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I began my professional journey as an Analyst Programmer at a not-for-profit organisation that supported individuals with disabilities. During this time, I had the privilege of seeing the pride and joy that came from providing opportunities for this vulnerable group to grow, thrive, and contribute. Over time, my passion for IT shifted, and I felt a stronger calling to make a positive impact on the lives of people with disabilities.
This led me to complete a Diploma of Counselling and a Certificate IV in Mental Health. In 2021, I began working as a Recovery Coach, a role where I bring my natural qualities of kindness, compassion, empathy, and respect. I value each client for who they are and walk alongside them in their recovery journey, helping them build their capacity to achieve their goals while being a reliable presence in their lives.
Outside of work, I find joy in gardening. I love tending to my veggie patch and watching the busy bees around my beehive—it’s a peaceful reminder of the beauty of hard work and nature.
Carol
Recovery Coach
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I am passionate about supporting people and value the opportunity to listen to their stories. As a dedicated Recovery Coach, I believe everyone deserves to feel heard, respected, and supported. Having spent many years caring for my parents and partner, I understand the importance of compassion, patience, and being present for people as they navigate life’s challenges. Drawing on my own experiences with mental health, I support individuals in recognising their strengths, building confidence, and working towards the life they want.
My favourite quote is “Nothing dims the light from shining within.” It reflects my belief that everyone has inner strength and hope, even during difficult times.
I offer empathy, understanding, and encouragement, walking alongside people through challenges, celebrating their progress, and reminding them that hope is always possible.
Sarah
Recovery Coach
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I have completed my Diploma of Community Services and bring a combination of learned and lived experience of mental health challenges to my role as a Psychosocial Recovery Coach.
I believe everyone’s journey is different, and sometimes finding your way forward starts with discovering what works for you. I really enjoy getting to know people, hearing their stories and working alongside them to find their strengths, build confidence and put simple tools and strategies in place to help create more good days than bad.
For me, being a Recovery Coach is about walking alongside someone on their journey. It’s about listening, encouraging, supporting, and sometimes simply sharing a chat and a laugh. Recovery Coaching is about more than advocacy. It’s about having someone in your corner who listens without judgement, builds genuine rapport, believes in your potential, and supports you through both the good days and the challenging ones. Having someone who believes in you, especially when things feel difficult, can make a real difference.
I really enjoy getting to know people and finding those common interests that help build a genuine connection. Outside of work, I love spending time with my family, following the AFL and being involved in Calisthenics. I’m a big believer in the importance of connection, community and having things in life that bring you joy.
It all starts with one good day — and sometimes one good day is all you need to get started.
Eamon (he/him)
Recovery Coach
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I have been a Personal Trainer Since 2006. I was a mens health coach specialising in body image issues and have experience running group fitness classes at a drug and alcohol rehab centre.
Being a member of OG*D allows me to use my love of coaching and helping individuals reach their personal goals. Guiding and assisting people towards a happier more fullfilled life is a practice I cherish and am looking forward to applying within OG*D.
I find physical movement extremely therapeutic. A warm cup of coffee and a good book in a quite space is something I love to enjoy. I have a love for martial arts.
Ethan (he/him)
Recovery Coach
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Since graduating from TAFE with a Diploma in Mental Health, I have gained valuable experience working in various support roles over the last three years.
I am a firm believer in the philosophy that mental health should have a holistic approach and that no two people are the same. Everyone deserves to be heard and have access to personalised support that prioritises their needs. It all starts with one good day and I am here to help make that happen.
I have always enjoyed team sports and have played soccer ever since I could run! In my down-time I prioritise self care which is inclusive of but not limited to cleaning, cooking, journalling and organising.
Anthony (he/him)
Recovery Coach
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After studying a Certificate III in Individual support, I worked as a mental health and disabilility support worker for 2 and a half years. I’m continuing to study a Certificate IV in Mental Health in my spare time. Primarily the many participants I supported during this time had pyschosocial disabilties, although I have a wide experience working with intellectual and developmental disabilities also. I have lived experience with friends and family members who have ASD, identify as LGBT+ and have experienced struggles with mental health due to the stigmas placed upon them by society.
Being a Recovery Coach allows me to continue supporting vulnerable people from all walks of life, assisting them on their unique and individualised journey within the community. By adopting a person-centred and strength-focused approach to my work, One Good* Day becomes the perfect organisation as one of their main focuses is Diversity and Inclusion with Cultural and Gender Identity.
In my spare time I enjoy watching many fantasy, action and thriller/crime movies and shows. I also love taking my groodle named biscuit for a walk, as well as spending time with her. Lastly and most importantly is my passion for video games and eSports.
Claudia (she/her)
Recovery Coach
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I began my journey studying social work, which helped me from the beginning to be able to connect and work with people with different needs. Over the years I have developed in various areas of social work, working with children, women in prison, families and most recently in the disability sector.
I think professionally life has always brought me closer to working with people. I believe I am a very respectful person and I am always looking for different ways to help others and become a better professional and person. I am always trying to learn and develop new skills because I really enjoy seeing people achieve their goals and develop their independence and most importantly being happy.
I love being with my family and discovering new things. I am very passionate about interior design, cooking, crafts, gardening and many other things!
Joseph (he/him)
Recovery Coach
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Growing up in a difficult home where I was around people with mental health difficulties aided my pursuit into completing a bachelor of psychology, doing Support Work for over 2 years, and now eventually becoming a Recovery Coach.
I was captured by One Good* Day’s philosophy of making one day better, which then leads to two days, or one week and eventually, years of good days. I believe in this snowball effect as a way of being happier and achieving goals as that same philosophy has guided me through my own tough times.
I try to remind myself of this quote on hard days; “Man cannot remake himself without suffering, for he is both the Marble, and the Sculptor.”
Kirstie (she/her)
Recovery Coach
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I come from a background in creative practice through painting and meditation, alongside Intentional Peer Support training and psychosocial support work. My lived experience of mental health and chronic illness recovery shapes a compassionate, understanding approach, and allows me to connect with others through empathy, shared understanding, and hope.
I’m nourished by authentic connection, and see it as a privilege to walk alongside someone on their unique path. As a Recovery Coach, I bring a compassionate, person-centred approach, supporting individuals with empathy, shared understanding, and hope as they move toward what feels meaningful for them.
I love engaging in new experiences that foster conscious growth, whether through movement, community gatherings, music events, or travelling when possible. I also enjoy creative pursuits in the art of life, especially through painting and going to the cinema.
Jack (he/him)
Recovery Coach
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After completing my Certificate IV in Mental Health, I have spent the last 3 years working as a Disability Support Worker. During that time, I have met all kinds of people, and heard all kinds of stories, and if there’s one thing I’ve learned, it’s that no two stories are the same. I look forward to working together and doing what I can to make the day to day a little easier.
As a Recovery Coach I bring an accepting, non-judgmental, and supportive attitude. I believe it’s important to build respectful, and trusting relationships with those I work with. As someone with lived experience with both my own mental health story, as well as the stories of several friends and family members, I understand how different each of us are. There is no one size fits all approach, it’s always tailor made to the individual.
I absolutely love cooking, gardening, reading, and gaming (both the video and board varieties). I also love spending time in nature, my favorite place to walk is among the mountain ash trees in the Dandenong Ranges. Lastly, I love my cat Nym, though perhaps don’t tell her I put her last on the list!
Jessica (she/her)
Recovery Coach
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Jessica has a Bachelor’s degree in Counselling and has been working in the Mental Health industry for 2 years. Jessica’s qualification and experience has shaped her practice working within a person-centred care approach. Before working at One Good* Day, Jessica worked in mental health support work.
As a Recovery Coach for One Good* Day, Jessica is wanting to walk alongside her clients, ensuring they feel heard, and are well supported. Jessica hopes to assist all clients to flourish and thrive with their journey. Jessica has a humorous and fun energy which we are sure you will get to see if you are lucky enough to work alongside her.
Jessica loves to spend time with her pet rabbit. In Jessica’s spare time, you could catch her spending time with her pet rabbit, listening to music or exercising. Another passion of Jessica’s is her love for photography!
Angelo (he/him)
Recovery Coach
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I come from a social work background with experience in case management, supporting individuals with intellectual disabilities and co-occurring mental health conditions. I focus on person-centered approach, advocacy, and holistic support to promote wellbeing and inclusion. I love a good strength-based approach empowering individuals to recognize and build upon their own abilities.
As a member of the One Good* Day team, I’m passionate about walking alongside people in their recovery journey with empathy, respect, and hope. Being a Recovery Coach means empowering individuals to reclaim their strengths, make meaningful choices, and live a life aligned with their values — just as I strive to do in my own life. It is all about creating a genuine connection and offering empathy as people navigate their own recovery paths.
I’m someone who brings kindness, curiosity, and honesty into every connection. I bring a calm, grounded presence and a belief that everyone has the strength within them to grow, heal, and create change. I truly believe in building an effective rapport during interactions by connecting over shared hobbies and interests.
Anastasia (she/her)
Recovery Coach
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I have worked as disability support worker and a mental health support worker. This experience has helped me develop a deep insight into the challenges people face when managing mental health and disability, which has helped me to connect more authentically with my clients.
To me, being a Recovery Coach means walking alongside individuals as they rebuild confidence, find purpose and develop resilience. Viewing each person’s recovery journey as unique helps me maintain the perspective that I’m not “fixing” anyone, but rather believing in their strengths and supporting them to achieve meaningful goals and take control of their own growth. With each client, I strive to listen, ask thoughtful questions, take on feedback, and celebrate progress – reminding people that recovery is possible in their own way and at their own pace.
I am an active, outdoors-loving person who enjoys coastal walks, bushwalks, and days by the beach. I love spending time with friends and family. I rarely miss the opportunity for a live sports game or music gig.
Dan (he/him)
Recovery Coach
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Prior to working at One Good* Day I completed a Bachelor of Counselling. I have worked with youth in schools as a counsellor and spent several years as a Disability Support Worker. These qualifications and experiences, coupled with my own mental health journey, have given me the tools to help others overcome their battles and achieve their goals.
I operate from a very Person-Centred, Positive psychology modality. I like to help hold the hope for my clients, especially when they feel like they cannot. Through my own lived experience and empathetic nature, I find I can really understand challenges my clients face and why it is so important that they have their recovery coach in their corner.
A lot of my spare time is spent in Dad life, but we love playing video games, going for bike rides, watching movies, exploring local parks and fun activities to do together. My personal interests are very mixed, I love AFL, (GO SAINTS), I love comic books/graphic novels and pop culture, and can sometimes speak in obscure movie quotes, that I feel like I am the only one who understands them most of the time.
Amy (she/her)
Recovery Coach
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I have a certificate 4 in mental health, an undergraduate certificate in psychology, and am halfway through a neuropsychology degree at LaTrobe University.
I enjoy working with vulnerable people by meeting them where they are at in their life and providing empathetic support to achieve their goals and thrive in the community.
The privilege of a lifetime is to become who you truly are. – “Carl Jung”… I love this quote as it reminds me we are all on life’s journey to discover ourselves in some form. Psychology is my area of passion.
Shaima (she/her)
Recovery Coach
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My background as a refugee has given me a strong understanding of the challenges people face when rebuilding their lives and the importance of culturally sensitive, compassionate mental health support. My studies in Community Services and Psychological Science have strengthened my understanding of mental health, human behaviour and the importance of person-centred support. My experience working with people from diverse background has strengthened my communication skills, cultural awareness and commitment to treating every person with dignity, respect and compassion.
I am passionate about helping people recognise their strengths, overcome barriers and build meaningful, independent lives through compassionate and recovery-oriented support. I value collaboration, active listening and building trusting relationships, ensuring each person feels heard, respected and empowered to lead their own recovery journey. I am committed to continue learning, reflective practice and working collaboratively with clients and colleagues to provide inclusive, ethical and effective recovery-oriented support.
I enjoy reading books about psychology, human behaviour and personal growth, as they continually deepen my understanding of people and their experiences. I believe that every person has a story worth understanding and deserves to be treated with kindness, dignity and respect. One quote I live by is “Be kind, for everyone you meet is fighting a battle you know nothing about.”
Madison (she/her)
Recovery Coach
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I’ve come from a background in mental health support work, where I’ve spent the past few years working directly with people through tough moments. I’ve also studied a psychology honours degree, which has really grounded my understanding of mental health and what meaningful support looks like.
As a Recovery Coach with One Good* Day I’m here to listen, encourage and walk alongside people as they work towards the life that they want. I love supporting people to build confidence, and make every day feel a little more manageable.
I love spending time outdoors, whether I’m out on a trail run, exploring a new place, or finding animals to say hi to along the way. Travelling and being around nature and animals are some of my favourite things.
Minke (she/her)
Recovery Coach
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I have completed a Bachelor of Counselling where I gained valuable practical experience during school placement at McClelland Secondary School, supporting young people’s wellbeing. I volunteered with Wellways Australia’s LinC program, as a Youth Mentor with the Raise Foundation, helping people build confidence, resilience, and social connections. My background in remedial massage therapy has also strenghened my empathy, and ability to build trusting relationships with people from diverse backgrounds.
As a Recovery Coach at One Good* Day, I am passionate about empowering people to recognise their strengths, build confidence,and work towards meaningful goals. I value compassion, respect, and genuine connection, and I am proud to support each person’ unique recovery jouney with empathy, encouragement, and hope. As a Recovery Coach at One Good* Day, I am committed to walking alongside NDIS participants with active listening, empathy, and a non-judgmental approach, empowering them to recognise their strengths and work towards their personal recovery goals.
I believe that everyone has their unique story, strengths, and potential, and genuine connection can make a meaningful difference in someone’s life. In my spare time, I enjoy spending quality time with my family, listening to music while doing housework and appreciating the little moments that make life great. I practise relaxation and breathing techniques to manage stress, maintain my mental wellbeing, and support a healthy balance in my daily life.
Arianne (she/her)
Recovery Coach
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I completed my Certificate IV in Mental Health and loved supporting people through my placement at my local community centre, where I continued to volunteer afterwards. Supporting people through various life challenges showed me how vital a judgment-free space, genuine listening, and consistent care are to building trust. I am passionate about bringing both my learned background and practical community experience to support people in meaningful, person-centred ways.
To me, being a Recovery Coach means walking alongside participants with empathy, authenticity, and respect as they take ownership of their unique goals. I deeply value One Good* Day’s approach to recovery as a unique journey, where every participant moves forward through manageable steps on their own timeline. I am dedicated to building trusted, positive relationships that empower people to build independence at a pace that feels right for them.
Camping under the stars, taking photos, and spending quiet time in nature are my favourite ways to slow down, reset, and keep my mind balanced. I also find spending quiet time at home with my cat and cooking plant-based meals really nourishing for my mental health. I also love hiking, as moving my body in nature gives me great mental clarity, reduces anxiety, and keeps me feeling balanced.
Elizabeth (she/her)
Recovery Coach
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My personal lived experience and healing journey led me to become a Mental Health Support Worker 2 years ago. I feel that I have always had a deep level of understanding and empathy for people struggling with their mental health. Being truly seen is one of the most important steps in healing and recovery. I am also currently studying a Diploma of Counselling, which offers me the fundamentals to be able to support others on their own journey, in a therapeutic way.
I have always been someone who approaches everything with curiosity and an open mind. I like to find the deeper meaning in life and want to inspire others to connect to hope and healing. Being a Recovery Coach for me means to walk alongside individuals who struggle on a deeper level, and being able to empower them to live a meaningful and fulfilling life. Through my own lived experience, I know that I am able to offer a deep level of understanding and empathy to individuals.
Art & Music has always been a big part of my life and healing journey. Over the years I have found new ways to express myself through music, dance, writing, and singing. Entering the flow state through a creative outlet is an essential part of healing. It allows me to get out of my head and into my body, to unwind the seriousness of life! This is a beautiful quote from a famous poet – Rumi – “If you want the moon, do not hide from the night. If you want a rose, do not run from the thorns. If you want love, do not hide from yourself”.
Stephen (he/him)
Recovery Coach
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I bring three years of experience in the NDIS sector supporting people with diverse needs to build independence, confidence and meaningful connections.
To me, being a Recovery Coach with One Good* Day means walking alongside people at their own pace. I strongly believe that lasting progress is built upon the small day-to-day victories.
From my roots in rural Queensland to years working as a musician and DJ, I stay grounded through creativity, fitness, the outdoors, and staying active in my community! I’m a creative with a strong passion for music, having worked as a musician and DJ across the South East Queensland event and entertainment industry for several years. Having my own lived experience with mental health recovery, I know how much of a difference hope and encouragement from others can make—that’s what drives the genuine connection I bring to those I support.
Arianne (she/her)
Recovery Coach
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I completed my Certificate IV in Mental Health and loved supporting people through my placement at my local community centre, where I continued to volunteer afterwards. Supporting people through various life challenges showed me how vital a judgment-free space, genuine listening, and consistent care are to building trust. I am passionate about bringing both my learned background and practical community experience to support people in meaningful, person-centred ways.
To me, being a Recovery Coach means walking alongside participants with empathy, authenticity, and respect as they take ownership of their unique goals. I deeply value One Good* Day’s approach to recovery as a unique journey, where every participant moves forward through manageable steps on their own timeline. I am dedicated to building trusted, positive relationships that empower people to build independence at a pace that feels right for them.
Camping under the stars, taking photos, and spending quiet time in nature are my favourite ways to slow down, reset, and keep my mind balanced. I also find spending quiet time at home with my cat and cooking plant-based meals really nourishing for my mental health. I also love hiking, as moving my body in nature gives me great mental clarity, reduces anxiety, and keeps me feeling balanced.
Elizabeth (she/her)
Recovery Coach
Read Bio
My personal lived experience and healing journey led me to become a Mental Health Support Worker 2 years ago. I feel that I have always had a deep level of understanding and empathy for people struggling with their mental health. Being truly seen is one of the most important steps in healing and recovery. I am also currently studying a Diploma of Counselling, which offers me the fundamentals to be able to support others on their own journey, in a therapeutic way.
I have always been someone who approaches everything with curiosity and an open mind. I like to find the deeper meaning in life and want to inspire others to connect to hope and healing. Being a Recovery Coach for me means to walk alongside individuals who struggle on a deeper level, and being able to empower them to live a meaningful and fulfilling life. Through my own lived experience, I know that I am able to offer a deep level of understanding and empathy to individuals.
Art & Music has always been a big part of my life and healing journey. Over the years I have found new ways to express myself through music, dance, writing, and singing. Entering the flow state through a creative outlet is an essential part of healing. It allows me to get out of my head and into my body, to unwind the seriousness of life! This is a beautiful quote from a famous poet – Rumi – “If you want the moon, do not hide from the night. If you want a rose, do not run from the thorns. If you want love, do not hide from yourself”.