OUR
TEAM

We are committed to you. We use a team approach to ensure that our Psychosocial Recovery Coaches are there at the right time with the right skills.

Our team comes from a background of lived and learned experience. That means we are always professional but we have an understanding that runs deep. We’ve been there. We get it.

As well as hearing your specific requirements, our team of coaches has an understanding of NDIS planning and mental health. We’re essentially your very own cheer squad, advocates, guides, and motivation managers. We believe in you.

All Team Members
All Team Members
Recovery Coach
Leadership Team
All States
All States
New South Wales
Victoria
Queensland
South Australia
Photo of team member Kollen

Kollen (he/him)

Co-Founder

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Kollen Sussman has decades of leadership and education experience and is now known for building effective, modern service organisations under the National Disability Insurance Scheme (NDIS). Kollen’s passion is to create empowering places to work because he knows these environments attract the best people and lead to the best outcomes for clients. Respect, trust, accountability, and walking alongside people on their own journey are central to his approach.

Kollen is a co-founder at OG*D (along with Sam). Kollen has oversight of Direction, Connection and Culture.

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Sam (he/him)

Co-Founder

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Sam Crinall has been working in mental health and human services for over 15 years. From working in front-line service delivery roles, leading operational teams, and holding senior executive positions – including for the National Disability Insurance Agency (NDIA). His passion is contributing to building more inclusive communities and providing quality services for people with ongoing support needs.

Sam is a co-founder at OG*D (along with Kollen). Sam has oversight of Tools, Rules and Treasury.

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Lisa (she/her)

National Manager Recovery Coaches

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Lisa has loads of experience at a senior management level for service delivery organisations. She draws on her own experience and passion for inclusive communities to deliver outstanding services to the people we support.

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Zac (he/him)

Recovery Coach

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Facing and overcoming my own personal mental health battles, I wanted to turn those negative situations into positive one’s, by helping others overcome their own struggles.

I always had a great passion for helping people in recovery, so when I saw the philosophies that One Good* Day stood for, I knew our goals aligned.

I would characterise myself as a very passionate, hard working and caring individual who has always wore my heart on my sleeve and will go above and beyond for the people I care about.

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Samantha (she/her)

Senior Recovery Coach

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I am currently studying a Bachelor of Social Work. I stared working in the mental health sector 5 years ago, starting off as a Complex Care Mental Health Support Worker, assisting NDIS participants transition back into the community from long hospital admissions. I then wanted to further my NDIS knowledge and started working in NDIS Plan Management.

Working with and being an advocate for participants in their mental health recovery is something that I am strongly passionate about. No one should feel alone. I want to walk alongside my clients through the good days and the bad days, celebrate the small and the big successes in achieving their goals. I believe in focusing on ones’ strengths and taking small steps to achieve those goals and visions that clients envision in their future. Together, we can achieve these goals, one small step and one day at a time.

“There is hope, even when your brain tells you there isn’t” – John Green

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Dylan (they/them)

Senior Recovery Coach

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While I was completing my Counselling Degree, I volunteered for the Anxiety Recovery Centre of Victoria for two years as Helpline Support and Support Group Facilitator. This has led me to working as a Disability Support Worker for the last 16 months focusing on Mental Health Support for NDIS participants.

I am curious about people’s stories and individual journeys; I want to assist people to feel seen, heard and understood. By providing a non-judgemental, person-centred approach to my work, I will be able to build great rapport and ultimately connect my participants with the right supports.

My love for sighthounds has led to my couch now being stacked with three inseparable and most adorable whippets. Animals, nature and the gym are my top three essentials of my mental health recovery plan.

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Bastiaan (he/him)

Senior Recovery Coach

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I completed a Bachelor and Master in Psychology in The Netherlands and have worked as a psychosocial Support Worker assisting clients with schizophrenia, cPTSD, DID, OCD and ASD in their homes. This background informs my work as a Recovery Coach.

As a Recovery Coach I aim to be your ally and your point of contact for any questions. Navigating the NDIS, services and living your day-to-day life is a bit easier when you have someone in your corner that can support you when you need. You’re the captain of your ship, and it’s my goal to help you establish a crew and tools so you can sail to your destination.

In my personal life, I love discovering the nature that Victoria has to offer. Being out in nature clears my mind and it’s a break from always being ‘on’. I also love spending time with my two cats, friends and trying out new restaurants. I have personally dealt with depression and anxiety and know all too well how life can be turned upside down, but know that with the right steps that there is hope.

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Jarrett (he/him)

Recovery Coach

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I have a postgraduate qualification in counselling from Swinburne University, allowing me to build trusting relationships with clients that are based on a professional code of ethics. I also bring with me 2 years of experience as an NDIS Psychosocial Recovery Coach with One Good* Day.

My approach to Recovery Coaching is founded upon a holistic approach which looks at the whole person. From there, I support clients to achieve their goals by tailoring and linking them with the right providers, services and supports based on their unique circumstances, needs, and preferences. Choice and control are at the heart of this process, in line with the principles of recovery-oriented practice.

I enjoy anything involving physical activity and sunshine, and can be found participating in a range of hobbies including going to the gym, bouldering, and scenic hikes with my Maltese x Shih Tzu named ‘’Fluffy’’! My favourite quote is ‘’love yourself more on your bad days’’.

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Emma (she/her)

Head of Practice

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After studying a Certificate III and Diploma in Community Services Work, I have been working in the disability industry and psychosocial support services for the last 5 years.

I am passionate about creating a positive influence with a client-centred, strengths based, holistic approach, built on trust and respect.

A famous philosopher once said: “We have two ears and one mouth so that we can listen as much as we speak”. Everyone has a different story to be heard and I enjoy supporting others to write the next chapter in their life.

With a combination of learned and lived experience and understanding of the importance of self-discovery and finding meaning in your life. For me, mindfulness practices and being out in nature helps me to feel connected and stay grounded.

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Ritamaree (she/her)

Senior Recovery Coach

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I have a background working as a disability Support Worker and Specialist Support Coordinator. I also hold a Social Work qualification having worked in the Homelessness and Aged Care sector. I enjoy working from a person-centred approach with individuals with psychosocial disabilities and helping them to achieve their goals.

For me, Recovery Coaching is about working together with someone on their own personal journey and valuing that each person’s journey is unique. Whilst working from a non-judgemental strength based approached in order to help each individual achieve their goals.

I am a caring, passionate, and spiritual person. I have a love for animals and am happiest when surrounded by my family and friends. I enjoy reading and practicing mindfulness in my spare time.

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Megan (she/her)

Recovery Coach

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I have spent many years working in a mental health hospital in my role as a Pathology Collector. This inspired me to complete further study. I hold a dual qualification in Mental Health and Peer work.

I am passionate about creating a positive environment for clients where they feel safe and respected. I bring a holistic approach to Recovery Coaching which has been beneficial for me in my own recovery journey.

My own lived and learned experience has taught me to slow-down and not overcomplicate my life with unnecessary distractions. I take care of myself physically and mentally by creating healthy habits and routines which help to ease my anxiety and depression. Some of my favourite past-times are yoga, reading, quality time with family and friends, and being active outdoors.

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Bree

Recovery Coach

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My introduction to this sector was through working as a Support Worker and studying individual support. This role took me into working in a school full time and respite and holiday care. I then went on to study a Diploma of Counselling.

I feel inspired and motivated to work as a Recovery Coach because I understand One Good* Day’s morals. Myself and the company both feel that working towards having an empowered and fulfilled life takes time and support and my goal is to be that support for you.

I am a soft-hearted person that loves a romantic or heartfelt movie, I love to experience all the emotions of what it means to be human. In my spare time I like studying different cultures, traditions, and histories. I like dancing, hula hooping and getting my heart rate up by moving my body.

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Jane (she/her)

Senior Recovery Coach

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For many years I’ve been passionate about working in mental health. Having recently become qualified, I am really looking forward to working together with people to bring about positive change.

In my role as a Recovery Coach with One Good* Day I want to work collaboratively, and in a holistic way to help people live fulfilled and enriched lives. I’m a big fan of the concept “it takes a village”, and believe in building a support network around our clients where they feel safe, empowered, and capable to take on the world.

I’m an avid animal lover and gardener, and love to get crafty and creative in my down time. My favourite quote is: “This can be the last time we take the first step to change”.

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Jake (he/him)

Senior Recovery Coach

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I have completed my Bachelor’s degree in Psychology, and have spent a number of years working in a similar role, supporting and empowering people and children with physical, mental and social disabilities in their day to day lives.

As a Recovery Coach for One Good* Day, I bring a positive, non-judgemental attitude and a coaching focus on client’s strengths, as every individual possesses their own unique skillsets in life, many of which they may not even realise they have! I am patient in my approach to coaching, and recognise that much like Rome not being built in a day, holistic mental health recovery cannot be achieved in a single day!

“You have power over your mind – not outside events. Realise this, and you will find strength”- Marcus Aurelius

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Kelly (she/her)

Recovery Coach

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I have spent most of my career working in coaching, training and sales management roles, however after going through my own mental health crisis a few years ago, I took the opportunity to attain my Cert IV in Mental Health, with the goal of combining my work, lived and learned experience and utilising it to work in a field I am truly passionate about – Recovery Coaching!

I support my clients via a holistic, strengths-based approach and always look for the silver lining. I walk the journey with my clients, riding the ups and downs together.

I am a voracious reader, love painting, singing, walking, cycling and spending time in the sun. As a yoga teacher and dedicated yogi, one of my favourite quotes is “No mud, no lotus.”

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Rufino (he/him)

Recovery Coach

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I have worked in several fields including, disability, education, customer experience, horticulture, hospitality and tourism. My career path has taught me that all people have much to offer and contribute when they are respected and feel valued.

I am passionate about contributing towards an inclusive society that values and celebrates all of its members. As a Recovery Coach I am looking forward to working closely with people to support them in achieving their goals and aspirations, to live their best life and be who they want to be.

I am a complete plant nerd and never tire of spending time in the garden. When I am out in nature I feel most alive and completely connected to the universe, this is when I am the best me and feel happiest.

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Bec (she/her)

Senior Recovery Coach

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I have an extensive background in customer service and thrive when meeting and getting to know new people. After completely my qualification in Mental Health and vicariously experiencing the impacts of mental ill health, I am looking forward to working alongside you in your recovery journey and living a happier fulfilling life.

I am passionate whilst being empathic about working with people holistically and individually. I understand that one good day for one person is very different from someone else’s good day. I feel strongly about helping people find their spark and the importance of discovering something they enjoy.

I’m a huge advocate of being active and the outdoors. The positive impacts being in nature has on the mind and body is truly incredible, which is why I love running outdoors and exploring. Art is my therapy. I believe everyone can be creative – you just have to start. I am also obsessed with all animals.

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Bree (she/her)

Recovery Coach

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From the public to private sector including hospitals and not for profit organisations, I have a lifetime of experience in both the mental health and disability sector and have recently returned to university to complete my Bachelor of Counselling.

I truly consider it a privilege to walk alongside people to support them to reach their goals no matter how big or small. I am an advocate for reflective practice to ensure continued growth for not only my clients but for myself and truly believe in the concept that recovery starts with just ‘One Good day’ whatever that may look like to you.

I am a creative person who sometimes has spontaneous ‘I must paint the house’ days where I will decide the walls needs to be an entirely different colour. I am an appreciator of all kinds of music, love to get into the garden and walking my dog in the sunshine. 

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Milca (she/her)

Recovery Coach

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I have been working in mental health and disability for the past 8 years. I worked as Mental health counsellor and disability support work. I have an Advanced Bachelor Degree in Psychology and am currently completing my Graduate certificate in Child, Family, and Couple counselling

My passion is to help people make their own choices and achieve their goals, so they can live a fulfilling life. I truly believe that with the right support, anyone can overcome obstacles and succeed.

I am known for my kind, good listener, patient, and empathetic nature. I have a good sense of humour and enjoy being outdoors, trying new adventures, traveling, and cooking.  

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Anthony (he/him)

Recovery Coach

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Having recently completed my Certificate 4 in Mental Health I am here to guide you on your new path to recovery.

I love cooking, especially sweets and cakes. As a pastry chef for over 10 years, I have made and created all sorts of sweets and desserts from savoury to sweet. On top of that, I enjoy travelling and enjoy watching a good movie now and again.

Transitioning from hospitality to Recovery Coaching is a huge life changer for me and I couldn’t be happier to embark on my new journey with One Good* Day. I am kind and empathetic person who listens to peoples problems. I will always make time to sit by someone’s side and listen to others when they need someone to speak to.

Encouraging a person’s strengths and illustrating to clients that there is always a pathway for each and every person to walk on has always been there. The challenge for each person is to follow that path and know that they have the support there if they ever stray away from it.

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Matt (he/him)

Recovery Coach

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After being in business in a client focussed service industry I re-educated myself with a counselling degree. I have spent time as a counsellor, also working with groups facing anxiety and mental health issues, and also as a telephone counsellor with the Salvo Care line. 

I am excited to work with One Good* Day as a Recovery Coach. Their values and approach align very strongly with me. I believe everyone has a story to tell, an experience to share and intrinsic worth to grow. Where empathy exists genuinely there lives an unconditional love and acceptance of ourselves and each other. 

I have lived with anxiety and hypertension most of my life preventing me from living fully. I now love the freedom of expression of my feelings and emotions through music and photography. Being able to share my feelings and emotions through these mediums helps me live and breathe a fuller life. 

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Isabella (she/her)

Recovery Coach

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I decided to study for a Diploma in Mental Health during my personal healing journey. Understanding mental health and connecting with people is very special to me. I believe through connection we can achieve exceptional things. I have previously worked as a Mental Health Support Worker helping people overcome their struggles and assisting them create the life they aspire to.

Recovery Coaching for me is helping people live their best life by managing goals, focusing on their strengths, and supporting them with their needs. Every individual is unique, and I find it incredibly rewarding to see them grow.

“Though no one can go back and make a brand-new start, anyone can start from now and make a brand-new ending.” – Carl Bard

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Lauren (she/her)

Recovery Coach

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I’ve spent the past 5 years working within disability support, I am excited to move into the Mental Health sector which has been a personal passion of mine for many years.

Being a member of the One Good* Day team means my compassionate, supportive, and empathetic personality can be used to help people on their mental health journey.

My life experience with depression, anxiety & eating disorders has shaped the person I am today. Those experiences have provided me with great insight and has fuelled my passion to help others and increase my knowledge in this field.

“The journey of a thousand miles begins with one step” – Lao Tzu.

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Beck (she/her)

Recovery Coach

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I have 20 years experience in both aged/disability care and have experience with supporting family members as well as clients who suffer with Mental health issues.

I have experience in Homelessness, Drug and Alcohol as well as Mental Health. My hands on experience brings great passion to empower people to overcome their best life.

I have great empathy and desire to help others overcome struggles due to their mental health by adovcating their needs and wants.

As an individual I enjoy helping others in and around my community, lending a helping hand. Self love and care is important to me, I do this by spending time with family and friends, watching movies or going for massage. My favourite quote is something I find I say to myself a lot as well as others around me:

Ability: is what you are capable of doing

Motivation: Determines what you do,

Attitude: Determines how well you do it  -if you,

Believe in yourself, Anything is Possiable…..

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Guy (he/him)

Recovery Coach

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I have been a youth worker facilitating activity camps for young persons. Following various roles in community support programs my journey involved disability/ mental health advocacy & support.

One Good* Day allows me to nurture a belief in Recovery Coaching with values and beliefs including: empathy, choice, freedom to dream, encouragement, inclusiveness and growing together.

I’m a dad with 2 boys and 2 bunny rabbits and a guitar. I love community/ family-based events. I like to learn and grow alongside people and through adversity challenge stigmas and enjoy fun experiences in life.

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Beth (she/her)

Recovery Coach

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I am originally from the UK and completed a BA Honours Degree in Art and Design – focusing my thesis on Art Therapy. After moving to Australia in 2020 I have completed a certificate IV in Mental Health, I have spent the last year working as a Mental Health Support Worker.

I work in a client centred, strength based approach and always want to encourage people to be themselves and live their truth. I believe empowerment and self-acceptance are really important parts of recovery, helping people get through the tough times and feel truly fulfilled.

As both an artist and Recovery Coach, I focus on self-expression, independence and positivity, always. I like to use my creativity as an outlet to help explore emotions and find what makes us happy, or to work through things that are sometimes overwhelming or harder to understand.

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Rebecca (she/her)

Recovery Coach

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Over the past years I have completed my Bachelor’s degree in Psychology and worked as a Support Worker. This experience has led me to work with many individuals from different walks of life to help them reach fulfillment. My career has so far taught me the importance of teamwork and solid communication in order to provide good support.

As a Recovery Coach, I am a part of clients’ support system and find that extremely rewarding. I come with lived experience that helps me understand, empathise, be patient and passionate about clients. I firmly believe in a holistic approach and love the uniqueness of humans. The name of One Good* Day resonates with me because I personally understand that everyday is different and we sometimes have bad ones. However, setbacks are allowed in recovery and I will do my best to help you get through these days!

Despite my mental setbacks in life I have found hobbies in many creative ways. I am an avid tennis fan (formerly played for my local team), 3D puzzle enthusiast and documentary watcher (basically any genre). I can find enjoyment being both indoors and outdoors. I especially love music (particularly rock and 80’s) and do not go a day without listening to it. Music has been a fundamental part in providing joy to my daily life. A quote that I find helpful to tell myself or to others is “I need you to love me a little louder today.”

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Chris

Recovery Coach

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My journey began in the Australian Army, where I learned discipline, compassion, and the power of resilience. Now, I channel these experiences into supporting individuals navigating their own unique journeys towards recovery from mental health conditions and disabilities.

 I walk alongside individuals on their unique recovery journeys, offering compassionate support, expert guidance, and the tools they need to thrive. Witnessing your strength and resilience as you overcome challenges and achieve your goals is my greatest reward. Together, we celebrate progress, navigate setbacks, and unlock your potential for a fulfilling life.

 “It is by going down into the abyss that we recover the treasures of life.” – Joseph Campbell.

 My heart beats happiest when outdoors.  I thrive on the feeling of pushing my limits, testing my endurance, and conquering new challenges. But beyond the physical, being active outdoors fuels my soul. The quiet moments under a canopy of trees, the breathtaking views that unfold before me, and the connection I feel to the Earth all contribute to a deep sense of peace and well-being.

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Shannan (she/her)

Recovery Coach

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I have a certificate in community services and am hoping to start my diploma soon. I started in the industry as a complex mental health Support Worker working with participants to re-engage into the community after long hospital stays and some that still live in community facilities.

For me, being a Recovery Coach is all about working within the community to discover participants long term goals and empower them to live their best lives. I’m super passionate about this journey and hope to learn, grow and expand my knowledge within an amazing team.

I’m a bit of a science fiction buff loving all things supernatural but a super sook when it come to scary movies, go figure. I’m a mum and enjoy spending time with my family and friends.

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Isabella

Recovery Coach

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I have worked for 8 or so years in the disability and mental health sectors. First as a disability support worker and later as a psychosocial support worker.

I believe in a person centred approach to everything. I believe that feeling seen, heard and understood is a deeply healing experience in and of itself. I am passionate about helping people. I want to support people to feel empowered and confident in themselves, and to get the most out of life.

I love films, music, swimming, yoga, spending time in nature and listening to history podcasts. In fact, I love most things! I am curious and interested in everything. Most of all I love people. 

 

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Kim (she/her)

Recovery Coach

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I come from a background of providing mental health support as well as Personal Training, both with the aim to help people with their physical & mental wellbeing. Working as a Peer Worker in individual support, I have supported people with life challenges such as social anxiety, depression, personality disorders, CPTSD and more.

I’ve always been passionate about helping others move forward in life and assisting them to develop their self esteem and build trusting relationships with others. Being a Recovery Coach allows me to focus on the elements of care and support that are most important to the client, and help them on their individual journeys to achieving their goals.

I have previously overcome my own challenges through my love for music, dance, exercise & connecting with nature. I absolutely love teaching group fitness classes as it has enabled me to bring people together and create lasting connections through fun, fitness and lots of laughter!!

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Issy (she/her)

Recovery Coach

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My position as a Recovery Coach has stemmed from a combination of five years experience working in aged care, studying nursing, becoming a personal trainer, and most importantly my own unique journey through the recovery of my mental and overall health.

I am a highly empathetic person, and my experiences have given me a wealth of knowledge on how to utilise a holistic approach to aid others in building an empowering lifestyle that focuses on their strengths and goals.

I always love to be learning, whether that be through reading books, starting new crafty projects, going to the gym, cooking new recipes, and traveling.

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Strider (he/him)

Recovery Coach

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After recently beginning to work in community mental health, and completing my Cert IV in Mental Health & Psychosocial Recovery Coaching course, I am excited for this next chapter of my life.

I believe my lived experience with recovery will provide a unique perspective and understanding of the challenges that clients may face, whilst also serving as a source of inspiration and hope.

With my dedication to helping others and my commitment to ongoing learning and growth, I believe I have the potential to make a significant and positive impact in the lives of those navigating the often-challenging road to recovery.

I have travelled extensively, mountaineering across Alaska, Iceland, Patagonia, Himayalas, Atlas and Caucasus mountain ranges. I love to experience different cultures, and appreciate the diverse flora and fauna around the world. In more recent times I have moved to Melbourne to pursue my love of music and arts. I run a record label, an annual music festival and am passionate about ambient and experimental music.

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Belinda (she/her)

Recovery Coach

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I have been a Life Coach for 10 years and have continued to learn and study the effects our past can have on our present day actions and reactions.  Having experienced chronic depression, I can understand the associated feelings.

My reason for becoming a Life Coach was to assist clients through a journey of recovery much faster than my journey took me.  The method used in Recovery Coaching is empowering and realistic which excites me as a coach.

I set out to learn one new thing everyday.  This can be through conversation, experimenting with a new recipe, watching ‘how to’ on Facebook and just being open and aware of fun information on offer.

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Emma (she/her)

Recovery Coach

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I have worked in the community and in a hospital setting for over 15 years with adults and children in the disability sector. My most recent role since completing my Certificate 4 in Mental Health has been working with clients who need psychosocial support.

I really enjoy and am passionate about helping clients to achieve their goals, by listening and been supportive and creating a safe space for clients to be able to trust and build a rapport with me and be supportive in their recovery journey.

I have my own lived experience when I was a young adult, and this has taught me to be very understanding of others. I like to keep myself busy with my family and I take part in Cardio tennis once a week and have a very active dog that keeps me fit doing plenty of walks. 

 

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Tony (he/him)

Recovery Coach

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I’ve completed a Cert IV in Mental Health and have lived experience that includes being a carer.  I’ve got five years’ experience helping people navigate the NDIS and seen first-hand how it’s improved lives.   I’ve also spent more than twenty years in service industries and understand how important thoughtful listening and respectful questioning is if you really want to make a difference.

As your Recovery Coach I fully respect that this is your life.  I’ll be there to help you take steps in the direction and pace you choose.  I’ve always been creative so I can help you brainstorm and prioritise.  I’ll bring a sense of calm, a sense of humour, a bucket of resilience and all the positive energy you need.  Then, we will celebrate you and your wins, together!

I love too many things to list and have an interest in just about everything else.  I’m a positive person, genuinely interested in other people’s stories, culture, language, food, music and ideas.  Someone wise once asked me, “imagine you are in a very large room with a lot of other people, what would you need to do to touch all the walls at the same time?”  Then with a smile they answered, “hold hands”.

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Loren (she/her)

Recovery Coach

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I have a background in not-for-profit community organisations in support and coaching roles. Having graduated with a degree in psychology, and currently completing further postgraduate studies in mental health, I am eager to help and support people on their journey towards improving their mental health.

I value the importance of recognising and supporting each person based on where they are in their recovery, as every journey looks different. I share the vision of One Good* Day in starting with one good moment, and by taking just one small step at a time; together

Having been on my own mental health journey, I want to help others through the difficult times, but also offer hope in knowing that life really can get better. I feel my best out in nature; on outdoor adventures, road trips exploring new places, and hiking. I love all animals, and enjoy spending time with my German shepherd. “The best way out is always through.” – Robert Frost  

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Kelly (she/her)

Recovery Coach

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I have spent most of my career working in Human Resources. I also have lived experience caring for a family member with complex mental health challenges and psychosocial disability, providing emotional, practical and vocational support. I hold a four-year degree in Psychology (Honours) and have a broad understanding of mental illness and how it can affect the way we think, feel and behave.

For me, working as a Recovery Coach is about empowering participants to overcome challenges and work toward achieving their own individual recovery and wellness goals. I take a holistic approach, looking at all aspects of one’s life and environment that may be contributing to their current challenges, and focus on building upon participants’ strengths. I am warm, empathetic and non-judgemental, and I am passionate about helping people to live their best lives.

Personally, I love spending quality time my kids, being out in nature and moving my body. I really enjoy making meaningful connections with others and believe strongly in the power of spreading positivity and kindness.

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Cat (she/her)

Recovery Coach

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I completed my Social Work degree in 2003. Since then I have worked in the Mental Health field in various support and leadership roles. More recently I have been raising my 3 young children and have completed a Master’s degree in Social Work.  

As a Recovery Coach working for One Good* Day it is important to build trusting and respectful relationships with clients. I believe a holistic approach needs to be taken when working with and advocating for individuals as every recovery journey is unique.

I love spending time with family and friends. I also love taking my kids on new experiences and spending time in nature.

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Lionel (he/him)

Recovery Coach

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I have come from working as a Youth Worker/Lived experience, working in Trauma informed care. I have also worked as a Disability Support Worker working alongside people with disabilities with illlneses such as schizophrenia, Down syndrome, Intelectual disabilities, PTSD, OCD, ASD.

Being a Recovery Coach to me means not only assisting individuals in their journey toward wellness but also fostering a genuine connection and trust that empowers them to reclaim their lives. It aligns perfectly with my innate passion for helping others and my belief in the transformative power of compassion, making every day an opportunity to inspire positive change and hope.

My background in competitive sports has instilled in me the importance of teamwork, perseverance, and goal-setting. These qualities complement my role as a Recovery Coach, where I help clients set and achieve their personal recovery goals with the same drive and determination.

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Vanessa (she/her)

Recovery Coach

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After working in the corporate sector for many years, I wanted to move into a role that would help people in the community, and focus on their rights above all else. Five years ago, I retrained in the Disability and Mental Health sector, and have had experience in both support and leadership roles. As well as my own personal lived experience and ongoing journey with mental health, I have completed a Diploma of Community Services.

I am passionate about Mental Health and believe that each people’s journey is unique. I am empathic and I work hard to ensure that each person I work with feels heard, understood and safe.

 I am a huge animal lover, our house is utter chaos with 5 rescue bunnies, a cat and a dog. I love spending time with my family, travelling and discovering new places, as well as being out in nature and cooking.

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Frans

Recovery Coach

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Prior to working at One Good* Day, I completed my Certificate 4 in Community Services. I am currently studying a diploma in mental health. I plan to continue my education and acquire a bachelor’s degree in behavioural psychology. I have worked in different industries, including drug and alcohol rehabilitation and youth front-line support work. While these have been excellent in providing me with a multi-faceted approach to dealing with life and the struggles we face as people, they have given me the tools to excel in what I do, to offer hope when it seems lost, to offer kindness, empathy, and compassion to the people I spend my time with. My goal is to be able to gift the ability of perspective, to put our focus not on the past but on the open possibilities in the future. 

To me, being a Recovery Coach means being a fellow human being first and foremost who cares, listens, and takes the time to understand who you are as a person. As an individual, I hope I can be the kind of person who spends the time to build trust and openness and who truly understands what it means to just be to live in the moment to face every day as a new challenge. The only way that I can build that relationship is to be open and honest to not be afraid to be vulnerable. We are the same – you and I, and all I have to offer in this life is the things I have learned to be able to pass down and give back freely what was freely given to me. Between stimulus and response, there is a space. In that space, we have the power to choose our response. In our response lies our growth and freedom.

I can honestly say that I love to feel, to truly feel the heights of joy and the depths of despair; I am alive, and I can acknowledge that this is what it means to be alive, to truly be present in one’s life. I also love books because they allow me to escape into another world imagined by a brilliant mind. I am in love with life and the world. I love the little moments in life, the discomfort of experiencing something new, the challenges I face, and having my thoughts and ideas expanded upon to test my own resilience. I also enjoy going on hikes to explore, to be in nature and take in the beauty all around us, and to ground myself and to figure out where I fit into the world and the universe.

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Jasmin (she/her)

Recovery Coach

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I have a degree in Social Work, and I am currently completing a Master of Counselling and Psychotherapy. I have experience as a case worker in alcohol and drugs, and as a youth worker.

I am a firm believer in you are the expert in your own journey and I am here to help guide you. From lived experience, I understand the importance of having a safe support person during your journey. As a Recovery Coach I will work with you to reach your goals, both big and small.

In my spare time you’ll typically find me reading a good thriller, baking, on a run, or spending time with my dog. I am a morning person and love being outside.

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Harmony (she/her)

Recovery Coach

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My journey has been shaped by a strong desire to make a positive impact, which led me to engage in overseas roles caring for and educating children, fostering a deep sense of empathy, and understanding. Currently I am pursuing an advanced psychology degree at Monash University, I’ve gained vital skills and workplace confidence that align perfectly with my passion for contributing to the mental health sector.

As a member of the One Good* Day team, being a Recovery Coach resonates with me as it aligns perfectly with my aspiration to become a clinical psychologist. Guiding individuals on their path to mental well-being feels like a natural extension of my compassionate and determined nature.

Clients often take comfort in my own journey of growth, seeing that it’s okay to feel fragile and vulnerable. Similar to a caterpillar’s transformation into a butterfly, I strongly believe in the healing potential of self-discovery, echoing the famous poet Rumi: “The wound is the place where the Light enters you”.

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Kerri (she/her)

Recovery Coach

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I started working at KFC back in June 2012 and worked there for about 10 years permanently, I later moved onto Support Work the last 2 years and found great enjoyment. I wanted to continue to help others and thought this role would be a great opportunity.

Being a Recovery Coach with OG*D means I am able to give my best self to everyone around me in a positive manner. I am always striving to achieve goals for myself and helping others around me with their own personal goals every single day.

I like to think I am a very kind and caring person naturally. I love anything creative like art, animals, music and sports. I started to play soccer halfway through last year. I am very open minded and love to hear other perspectives on topics or situations.

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Jasmine

Recovery Coach

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I’m presently finishing a Bachelor of Counselling and moving towards a Masters in Mental Health. I have had the opportunity to volunteer with various organisations whilst studying within the mental health space working with homelessness and the bereaved. I have just recently completed previous work as a customer relations officer for a financial plan management firm working with NDIS participants and family members in relations to their goals and funding.

I am looking forward to making a difference as a Recovery Coach with One Good* Day and creating a safe space for individuals to work on and achieve their goals. I too have a person centred approach and strongly believe in our clients being the drivers and us the passengers along for their journey.

I enjoy being in the outdoors and travelling. I would say my favourite food is Japanese but I could never say no to a sausage sizzle from Bunnings. I am a huge reader and always have my head stuck in a book. Growing up and even now Dr Seuss makes my day, my favourite quote is “Today you are you, that is truer than true, there is no one alive who is you-er than you”.

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Jamie

Recovery Coach

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I have just completed a Bachelors of Psychological Sciences (Honours), as well as a certificate IV in Mental Health. Along with my education I have also experience as a mental health Support Worker.

As a Recovery Coach, I want people to feel seen and understood. I am very empathetic and I aim to bring this to every client interaction. I believe in working with each client as an individual to tailor the support to them.

I love arts and crafts. Lately I have been in to crochet and sewing. I also enjoy cooking and trying new foods. I have two cats named Henry and Louise and I love hanging out and playing with them.

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Emir

Recovery Coach

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Prior to working at One Good* Day I was employed in the Health & Safety field as a Safety Coordinator. Here I participated in and took leadership of many mental health and wellbeing roles whilst helping and encouraging the workforce with their own mental health journeys. This role, along with my own personal lived experience with mental health, have given me the right tools and tactics to be able to help others on their journey to recovery.

 

To me, being a Recovery Coach means ensuring that all participants I work with are not only seen and heard, but also genuinely understood in order to achieve their own personal goals. As someone who overcame their own mental health battles, I truly understand the difference between someone who “just listens” and someone who “listens, understands, cares & motivates you to get to where you want to be.”

My life has taken me on extensive battles which I can now say I have come out stronger from. Therefore my favourite life quote is “Adversities are Blessings in Disguise”, where I find that each battle you have is only building you for better things in your future. Aside from my passion in mental health and helping others, I am a football (soccer) fanatic, player & coach, as well as a big animal lover.

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Samantha

Recovery Coach

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I have worked in mental health for the past 4 years in community, group home, and group activity centre settings.

I love building rapport with clients and being a very empathetic person I can relate to others’ struggles. I’m also a good listener which makes my job easier!

I love the book “Let Love Find You” by John Selby. I read a lot of social psychology books in my free time. I also love to dance and do salsa, hip hop, and more recently have been doing Tahitian style dance.

 

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Yumiko (she/her)

Recovery Coach

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After completing Diploma of Community Services, I worked as a mental health Support Worker for over 13 years. While working full time, I completed Master of Social Work at QUT.

With both learnt and lived experience of mental health, I can provide a client-centred and holistic approach and help individuals navigate their own recovery journey. 

In my spare time, I love to spend my time with family and  my fluffy doggies.

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Anthony

Recovery Coach

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My personal journey with mental health inspired me to obtain a Certificate IV in Mental Health. Over the past two years working in the sector, I’ve witnessed firsthand the transformative impact of support on people’s wellbeing.

As a Recovery Coach with One Good* Day I aspire to be compassionate and understanding and to provide a safe space for people to feel welcome and understood during their recovery journey.

My journey with mental health has inspired me to explore new and exciting experiences and has highlighted the importance of friendship, kindness, and gratitude. Now with new perspectives on life, I enjoy spending my time outdoors hiking, camping and rock climbing with friends.

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Crystal

Recovery Coach

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I completed my Certificate IV in Mental Health Peer Work in 2020 at Swinburne TAFE. I have greatly enjoyed working in the mental health sector ever since, first as a Mental Health Support Worker and then also as a Lived Experience Psychosocial Recovery Coach.

Being a Recovery Coach to me means being able to utilise my lived experience of mental health struggles, in a positive way, to help others through their own journeys. I think part of this is building trust with my clients through kindness, understanding and empathy.

I love to cook for and spend time with my loved ones, explore new cuisines and places. While I love to get out and about, online shopping is my weakness.

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Emma

Recovery Coach

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I completed a bachelor’s degree in psychology at Deakin University. I have been working in the NDIS space as a mental health support worker and Psychosocial Recovery Coach for the past 4 years. I am excited to start my new journey with One Good* Day!

As your Recovery Coach I will treat you with respect, empathy and kindness to best help you work towards your goals.

In my spare time I enjoy reading, gardening, travelling, and spending time with friends and family.

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John

Recovery Coach

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With a Certificate IV in Mental Health and personal experience in overcoming chronic pain, addiction and mental health challenges, I bring a unique blend of skills and empathy to support others on their recovery journey. This year I am studying Gestalt therapy to further my skills.

In my own journey of recovery from psychosocial disability I have met some amazing people who have shown me such tender care and respect by listening in a non-judgemental way and believing in me and my potential.  I now look forward to the opportunity to do the same, to work with people as they navigate life’s challenges, to achieve their goals and live a meaningful and satisfying life.

After a decade of resisting, I took my first hot yoga class 2 years ago and it soon became a regular practice. Fishing and bushwalking are the other 2 legs in the tripod that support my own mental health. 

Our team believes in you and will do whatever-it-takes, notwithstanding what their official job description may be. We are here for YOU.